Welcome to IMS Maintenance & Services
One of the fast and growing Maintenance & Services Company in Doha, The Customers Satisfaction is our top Priority
We deliver high quality cleaning & maintenance services at your premises ensuring a safe and healthy ambience. We also specialize in recruitment and training of skilled workers to help your organization grow with the right talent at work.
Cleaning & Maintenance Services
We provide specialized services
Manpower & Resource Handling
We are determined to redefine the industry by offering a unique and special approach for our customer satisfaction through uniquely positioned Manpower.
Training & Development
We believe that a policy of good industrial relations is the key to developing a positive working relationship that will be beneficial to our employees, our customers and our own company.
Our Mantra of Service Quality
Emphasis are laid on these 5 service quality dimensions to cater the customers with higher standards of excellence.
Responsiveness
We always show complete willingness to help customers and provide prompt service whenever its needed.
Reliability
Our promise to the customers of our ability to perform the promised service dependably and accurately speaks for our reliability.
Empathy
We put our self in the customer’s shoes i.e. we try to feel the customer problems and issues thereby coming up with proper assistance and help them in a very courteous and understanding manner.
Assurance
Our service quality is also upheld by the knowledge and courtesy of our employees and their ability to convey trust and confidence.
Tangibles
Last but not least, we understand the importance of the appearance of physical facilities, equipment, personnel, and communication materials. All these are visible and an integral part of our service quality guidelines.
